Online Fundraising Support

We are aware that during the evening of 29 April there was a network fault between 18:24 and 23:05 BST which prevented donors from completing their donation.

Donations will not have been taken during this period. This problem has now been resolved. We sincerely apologise for any inconvenience this may have caused.

Do you have a question about online fundraising? Get answers fast at our online Help.

Still haven't got the answers you need? No problem! Just fill out the form below and we will be in touch as soon as possible.

Or if it's urgent, you can phone us in the United Kingdom on +44 (0) 845 680 9719

Walk the Walk Challenge Information

If you have questions about a particular challenge, please contact us via

Phone: +44 (0) 1483 741430


Online Fundraising Support